Privacy Policy

Introduction

TalentPulse Canada ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website talentpulsecanada.com and use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or updates
• Communicate with us via email or phone
• Participate in surveys or feedback requests

Personal information may include: name, email address, phone number, organization name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To send newsletters, updates, and educational content (with your consent)
• To improve our website, content, and services
• To analyze website usage and trends
• To prevent fraud and enhance security
• To comply with legal obligations

Legal Basis for Processing (PIPEDA Compliance)

We process your personal information based on:

• Consent: When you provide explicit consent for specific purposes
• Legitimate Interests: For business operations, security, and service improvement
• Legal Obligations: To comply with applicable Canadian laws and regulations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and business (e.g., hosting providers, email service providers), who are contractually obligated to protect your information
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity
• Protection of Rights: To protect our rights, property, safety, or that of our users or the public

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Under Canadian privacy legislation, you have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdrawal of Consent: Withdraw consent for processing at any time (where consent is the legal basis)
• Objection: Object to processing based on legitimate interests
• Data Portability: Request a copy of your information in a structured, commonly used format

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by PIPEDA.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Commissioner

If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada: